Inactive Student Records

Inactive Student Records
Former students, age 18 years of age or older, must submit a request before confidential information may be released regarding that student's records. The former student's parent or legal guardian may submit the request for the student if he/she is under age 18. To be fair to all persons who request student records, all requests must be treated on a first come, first-serve basis. The Records Management staff does their very best to answer all requests as quickly as possible. All requests will be processed within 5 - 7 business days after receipt of the request.


Student Transcript / Records Request
The Records Management Office processes transcripts/records for students who last attended Palm Beach County public school programs three (3) or more years ago or from schools that are closed. All other requests should be sent directly to the current/last school the student attends/attended.

A former student's signature is required before confidential information may be released regarding that student's records. Records requests are processed on a first-come, first-serve basis. Records Management staff does their best to answer requests as quickly as possible. Requests will be processed within 5 to 7 business days after receipt of the completed request.


Closed Non-Public Schools
When a non-public school in Palm Beach County closes, all permanent information contained in student records shall be transferred either to the:

1. Superintendent of the Palm Beach County School District; or
2. Principal office of the non-public school system or the association which the non-public school was a   
    member.

Reference F.S. 1002.42(3)(b) The Palm Beach County School District has student records from many closed non-public schools. For questions about a specific closed non-public school, contact the Records Management Office at 561-434-8029.


Immunization Records
If you graduated or left the Palm Beach County School District before the 1991-92 school year, your immunizations records were classified as temporary records and were destroyed.

If you graduated or left the District during or after the 1991-92 school year, your immunization records will be maintained as permanent records. Per current procedure, student records are maintained at the last school attended in Palm Beach County for three years before being transferred to Records Management. If you graduated or left the District less than three years ago, please contact the Records Coordinator at the last school you attended to request your records.

If you graduated or left the Palm Beach County School District more than three years ago, your immunization records will have been transferred to Records Management at School District Headquarters.


GED Records
The Palm Beach County School District is a GED testing facility. However, school districts are not authorized to issue official GED transcripts. All requests for verification of GED test scores and official GED transcripts must be handled by the Florida Department of Education, GED Testing Office.

To request an official GED transcript, visit Request Official GED Transcript 
Or call 850-245-0449 - Toll-Free: 1-877-352-4331

Email FL GED Help Line

For unofficial GED transcripts, complete and submit PBSD 1457


Request in Person
Individuals requesting records in person must submit a request. The request will be processed and the records sent to the desired location within 5 to 7 business days after receipt of the request.


"Unable To Locate" Records
Occasionally, Records Management staff members are unable to locate a student's records for one or more of the following reasons:  

1. Incomplete birth date information provided;
2. Incomplete identification of last public school attended in Palm Beach County;
3. Last year of school attendance not provided;
4. Former student's signed authorization to release education records is not provided;       
    and/or
5. No records under the name as given.  

In each of the cases listed above, the person requesting the records will be contacted in an effort to obtain information necessary to process the records request. If a telephone call is unsuccessful, a letter will be sent to the person requesting the records explaining the reason(s) the request cannot be processed. 

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